Rackspace Global Data Centers
Rackspace® Hosting services are supported by eight (8) data centers located in the U.S., the UK and Hong Kong - to serve global customer needs.
Physical Security
- Our data centers are protected by keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance.
- Only authorized personnel have access credentials to our data centers. No one else can enter the production area of the datacenter without prior clearance and an escort.
- Every data center employee undergoes multiple and thorough background security checks before they are hired.
Precision Environment
- Every data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This means a duplicate system immediately comes online if there is a system failure.
- Every 90 seconds, all the air in our data centers are circulated and filtered to remove dust and contaminants.
- Our advanced fire suppression systems are designed to stop fires from spreading in the unlikely event one should occur.
Conditioned Power
- Every server is connected to a conditioned UPS (Uninterruptible Power Supply). This means all our data centers will carry on running, even when there is a total power outage.
- We even have a backup for our backup. Our UPS power subsystem is N+1 redundant, with instantaneous failover if the primary UPS fails.
- And if an extended utility power outage occurs, our routinely tested, on-site diesel generators can provide power indefinitely.
Core Routing Equipment
- Only fully redundant, enterprise-class routing equipment is used in Rackspace data centers.
- Fiber carriers enter our data centers at disparate points to guard against service failure.
Network Technicians
- We require that the networking and security teams working in our data centers be certified. We also require that they be thoroughly experienced in managing and monitoring enterprise level networks.
- Our Certified Network Technicians are trained to the highest industry standards.