Acceptable Use Policy (AUP)
Receive information about what type of behaviour is and is not allowed on the Rackspace network.
General Terms and Conditions
The Fanatical Support Promise™
Honoring The Fanatical Support Promise™
Copyright & Guidelines
Receive information on Rackspace's copyright and/or applicable rights to all text and graphic images.
Other Statements
Rackspace Support for Adobe CQ
Privacy Statement
Rackspace has created the following privacy statements which set forth our information gathering, data security and dissemination practices.
Service Level Agreements
Because availability is critical, our SLA is designed to protect customers against unscheduled outages. The SLA provides unsurpassed levels of availability with penalties for failure to comply.
Managed Service Level Agreement
Critical Application Services - Advanced SLA
Critical Application Services - Advanced SLA Minimum Requirements
Critical Application Services - Standard SLA
Country Specific Terms
Australia Country Specific Terms
Registered Address
Rackspace Hosting Australia PTY LTD
Suite 3, Level 4,
210 George Street,
Sydney, NSW 2000, Australia
ACN 153 275 524
Rackspace International GmbH
Balz Zimmerman Strasse 7,
8302 Kloten,
Switzerland
Commercial Register Number CH-020.4.047.077-1